01 / Incident Lifecycle
Capture
Capture the incident with the context that arrived with the signal.
Intelligence. Communication. Action.
When Every Second Matters.
Vertex Pro is an intelligent security, safety and operational coordination platform that helps organizations identify risks, connect people, manage incidents and respond decisively. From routine operations to critical emergencies, Vertex brings people, information and response capabilities into one connected operational environment.
One platform. A clearer operational picture. Faster coordinated action.
- Signal
- Context, location, incident details
- Communication
- Messaging, voice and video
- Incidents
- Capture through documentation
- Awareness
- People, resources, locations
From Information to Action
In critical situations, the challenge is rarely information alone.
It is getting the right information to the right people quickly enough to make a difference.
Vertex connects frontline personnel, security teams, operational managers and decision-makers in a shared workflow—helping transform fragmented signals into coordinated response.
- 01Instant Communication
- 02Intelligent Incident Management
- 03Situational Awareness
- 04AI-Assisted Guidance
From signal to response
Built for the Real World
A clear path from instant communication to coordinated action—with guidance when it matters.
- 01
Instant Communication
Reach the right people with context and urgency.
Connect teams through supported messaging, voice and video communication workflows. The people closest to an event should be able to communicate immediately with those responsible for managing it.
- 01Reach
- 02Right people
- 03Context
- 04Urgency
- 02
Intelligent Incident Management
Report, escalate, coordinate and document incidents.
Capture, classify, assign, escalate, update, resolve and document incidents in one operational record—from the first report through to the closing documentation.
- 01Report
- 02Escalate
- 03Coordinate
- 04Document
- 03
Situational Awareness
Connect incidents, people, resources and locations.
View incidents, relevant locations, personnel and operational overlays according to permissions.
- 01Incidents
- 02People
- 03Resources
- 04Locations
- 04
AI-Assisted Guidance
Surface relevant information and protocols through Byonn integration.
Byonn, an independent Yubix AI intelligence and decision-support platform, can assist operators in interpreting incoming information and surfacing relevant next steps while keeping operational decisions with authorized people.
- 01Information
- 02Protocols
- 03Byonn
The Platform
One Connected Operational Ecosystem.
01Signal & Emergency Activation
Initiate urgent alerts with relevant context, location and incident details.
02Operational Mapping
View incidents, relevant locations, personnel and operational overlays according to permissions.
03Knowledge & Protocols
Give personnel rapid access to relevant SOPs, instructions and emergency guidance.
04Incident Lifecycle
Capture, classify, assign, escalate, update, resolve and document incidents.
The Platform
One Connected Operational Ecosystem.
The people closest to an event should be able to communicate immediately with those responsible for managing it. Vertex connects authorized mobile users, frontline teams, managers and control-room operators through a structured operational environment.
- 01Signal & Emergency Activation
Initiate urgent alerts with relevant context, location and incident details.
- 02Operational Mapping
- 03Knowledge & Protocols
- 04Incident Lifecycle
Incident Lifecycle
Capture. Classify. Assign. Escalate.
Update, resolve and document. One incident, one record.
02 / Incident Lifecycle
Classify
Classify what it is so the right procedure can follow.
03 / Incident Lifecycle
Assign
Assign it to the people responsible for managing it.
04 / Incident Lifecycle
Escalate
Escalate when the situation needs a wider response.
05 / Incident Lifecycle
Update
Update the people coordinating the response as the picture changes.
06 / Incident Lifecycle
Resolve
Resolve it inside the same operational workflow.
07 / Incident Lifecycle
Document
Document the incident so the record stays consistent.
User
Simplicity for the user
Clear actions and fast reporting when the moment is difficult. Vertex is built around practical operational needs.
System
Intelligence behind the system
Context, relevance and timely guidance. The purpose is not to add complexity. It is to make difficult moments more manageable.
Organization
Control for the organization
Organizations can configure access, escalation, sites, roles and response workflows around their real-world needs.
Who it connects
The field and the people coordinating the response.
Vertex connects authorized mobile users, frontline teams, managers and control-room operators through a structured operational environment.
Mobile
The people closest to an event should be able to communicate immediately with those responsible for managing it.
- 01Signal & Emergency Activation
- 02Live Communication
- 03Smart Reporting
- 04Patrol & Field Operations
Vertex Pro · Operational Layer
Multi-Site Sync Active
Unified C2 Operational Layer
01 Comms
Encrypted Mesh
Voice · Video · Push
02 Reporting
Multi-Modal Sync
Instant Triage
03 Patrols
Geofenced GPS
Live Checkpoints
● Field Live
One operational layer
Reporting, communication, incident coordination and situational awareness together.
Instead of adding another isolated tool, Vertex provides an operational layer. Organizations can configure access, escalation, sites, roles and response workflows around their real-world needs.
- 01
Live Communication
Connect teams through supported messaging, voice and video communication workflows.
- 02
Smart Reporting
Submit operational reports through concise text, voice, images and location-aware workflows.
- 03
Patrol & Field Operations
Plan patrol routes, checkpoints and confirmations; monitor field activity.
Why Vertex
Built for the Moments That Matter.
Organizations already have phones, messaging tools, procedures and reporting systems. The problem is making them work together under pressure.
- 01One connected environment instead of fragmented communication
- 02Structured alerts and escalation rather than ad hoc message chains
- 03Operational visibility informed by location and incident context
- 04Actionable procedures available when they are needed
- 05Consistent incident records for learning and accountability
About Vertex
Technology Built on Operational Experience.
Real-world experience.
Purpose-built technology. Operational impact.
Our mission is to help organizations move from fragmented information to meaningful operational intelligence and coordinated action.
- Vertex was conceived by Yubix to translate practical security and crisis-management experience into technology that people can use under pressure.
- Built around the realities of aviation security, complex operations, emergency response and organizational coordination, Vertex focuses on connecting people, information and decisions at the moment they are needed.
- Real-world experience. Purpose-built technology. Operational impact.
- Vertex draws on years of experience supporting organizations in complex security-sensitive environments.
- Its aviation experience includes TAP Air Portugal and Portugália Airlines, with applications spanning crew safety, destination coordination and security operations. [NEEDS WRITTEN APPROVAL]
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Make every second count.
Discover how Vertex can support your operations.